WELCOME TO
eena

EENA, the European Emergency Number Association, is a non-governmental organisation. Our mission is to contribute to improving people’s safety & security.

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EENA Country-by-Country Report

Our Country-by-Country report offers recommendations to EU Member States on how to improve their emergency response.
AI Special Project Slides

EENA AI Special Project

EENA has launched a Special Project on AI for PSAPs and emergency dispatch centres in 2024. This groundbreaking Special Project will test the use of various AI applications in PSAPs and control rooms across Europe.
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EENA 2024 Conference & Exhibition

Head over to our dedicated conference website to find out all you need to know about EENA 2024.

MISSION & VISION

We have made our mission to improve the safety and security of the people in Europe and beyond. How can citizens get the best help possible if they find themselves in an emergency? This is the question we continuously try to answer.

To that end, we want to be the organisation in the sector driving change and making an impact. What we do, we do it for the people we serve, and we never forget it. We intend to be a highly effective, efficient and fast-moving organisation, trusted and credible for our actions, intentions and results. 

we focus on:

Advanced Mobile Location

Accurate caller location in case of an emergency is one of the most significant pieces of information for emergency call takers.

eCall

eCall is an emergency call service that notifies the emergency services in case of a road accident through technology fitted into the vehicle.

Next Generation 112

NG112 architecture opens emergency services to today’s ways of communications in a standardised way.

Public Warning

Efficient, multi-channel Public Warning Systems allow public authorities to quickly alert the population of an ongoing crisis or imminent threat.

2G/3G Shutdown

As we move towards 4G, and 2G/3G legacy services are shutdown, we must ensure the interoperability of handsets and networks.

AED Mapping

When automatic external defibrillators (AED) are used within the first 3-5 minutes of an out-of-hospital cardiac arrest (OCHA), survival rates can double.

Accessibility

Disability affects a high proportion of the population, but many countries still do not provide accessible emergency services.

Artificial Intelligence

Artificial Intelligence (AI), and specifically Machine Learning (ML), are being tested an increasing number of fields, including data-centric environments.

WHAT OUR COMMUNITY SAYS ABOUT US