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09/11/2015

Jan Jambon, Belgian Minister of Interior, wants a digit menu for emergency number 112 (FR)

BE – Minister of Interior in favour of digit menu for people dialling 112 in order to limit false calls.


Belgium - Jan Jambon, Belgian Minister of Interior, is in favor of introducing a digit menu (dialling options) for calls to the emergency number 112. He hopes to limit the number of false calls cluttering dispatching, Het Laatste Nieuws and De Morgen report.

A pilot project has to be launched in one or two provinces, probably at the linguistic border. Those dialling 112 will not be directly connected with an operator, but must first make a selection via their keyboard. The start of this test phase is not yet known.

Read more (article in French)