Newsletter Issue 50 RSS

Open letter from emergency services asks for Advanced Mobile Location deployment


After dialling the emergency services, citizens rightly expect to be located as quickly as possible. Unfortunately, in most of Europe, locating citizens in distress is often inaccurate, potentially putting people at further risk.

Forty-six (46) emergency services representatives, members of the European Emergency Number Association (EENA), covering twenty-seven (27) countries, invited with an open letter all handset manufacturers and operating system providers to deploy Advanced Mobile Location (AML) and implement it on their smartphones as AML would drastically improve caller location information. Additionally, they congratulated all involved parties for the significant achievement AML represents.

About: Advanced Mobile Location (AML) is a simple and cost-effective solution that is working right now in the UK. It is up to 4,000 times more accurate than the previous system, saving lives, time, and money. When an emergency call is made with an AML enabled smart phone, the phone automatically activates its location service and sends this data via a text message to the emergency services, often within a radius of 30 meters or less. It uses GPS or Wi-Fi – whichever is best at the given instance.

It was implemented by BT, EE and HTC, and is now also supported by O2 and Three (mobile networks), and Sony (handset manufacturer).

For more information, and to read the letter, please click here.