Newsletter Issue 48 RSS

EENA NG112 Committee update

EENA Operations Committee has released 'Access to 112 from Private Networks' document and the 'Handset Derived Location for Emergency Calls' document.

'Access to 112 from Private Networks'

At a very early age, we teach our children the number to call in the event of an emergency. We promote a single number, from any device, anywhere. We don't teach them about trunk access codes (typically 9 or 0 in businesses and hotels), we don't teach them about voice over IP number portability, we don't teach them all of the modern technical innovations that allow our  communication devices to be accessible from nearly anywhere on the planet, while using wireless technology to connect to the Public Switched Telephone Network. All of this creates a chasm of assumption and reality.

On the positive side, intelligent private networks exist, and are a treasure trove of valuable information and environmental details, crucial to public safety agencies in the time of an emergency.

In addition to highlighting the problematic connectivity of today's networks, this paper will explore potential paths forward, utilising concepts and constructs that are commonplace in today's Internet enabled networks, and how this existing data can be utilised in a cost-efficient manner to provide public safety with critical lifesaving information that is sure to reduce the time of response, increase the accuracy of that response, ultimately having a positive impact on the health and well-being of citizens. This paper will also make some practical recommendations in an attempt to raise awareness, highlight existing gaps and strengthen the legislative framework.

We would like to thank Mr. Mark J. Fletcher, EENA NG112 Committee Vice-Chair, and Mr. Wolfgang Kampichler, EENA NG112 Committee Chair, for their valuable contributions.

To know more, please click here.

To read the document, please click here.

'Handset Derived Location for Emergency Calls'

Emergency caller location is vital to  Public Safety Answering Points (PSAPs) and first responders. In recent years, emergency caller location information in Europe for mobile phones has been typically cell-id. Often, cell-id is inadequate because the cell radius is too large.

Developments in location technologies and the proliferation of smartphones are leading to improved location information being available in the handset. Making such handset derived location information available to PSAPs during emergency communications in a secure and reliable manner is highly desirable.

This document has a three-fold scope, namely:

  1. The evaluation of the capability of GNSS, WiFi and other handset location technologies for emergency communications. Short term and long term solutions are evaluated and recommended (Refer to EENA Case Study on AML).
  2. To specify if new legislation is needed. Considers Privacy / Data protection and security issues.
  3. To recommend architecture (short/long term) for transporting the handset derived location to the PSAP.

We would like to thank Mr. David Williams and Mr. Andrew Hutton, EENA NG112 Committee Vice-Chairs, for their valuable contributions to this document.

To know more, please click here.

To read the document, please click here.