EENA is the go-to place for thousands of professionals when it comes to emergency services know-how, gathering knowledge and expertise on the sector like few others.

For this reason, EENA provides consultancy services to public authorities and emergency services organisations.

Services provided

  • Full access to technical and operational documents prepared by EENA
  • Full access to EENA documents usually reserved to EENA members e.g. Annual reports on emergency calls handling systems and emergency services organisation in Europe and beyond

Provision of technical and operational advice and recommendations:

  • Briefing by EENA staff to small groups
  • Organisation of workshops/conferences during which we invite international experts to speak on matters identified as crucial for the project
  • Definition/Review of users’ requirements and support on how to implement them
    Review and advice on the plans and documents provided

Coordination of visits to “best in class” emergency calls centres.

Additional information

Please note that EENA provides consultancy services only to public authorities and emergency service organisations.