A thank you message to Mr. Janek Laev, Director of the Estonian Emergency Response Centre

His contributions to the 112 service will benefit people for years to come...

EENA is working with over 1,300 emergency services staff from around the world. We are lucky to meet exceptional professionals who strive for the improvement of the 112 service. This is a small thank you to one of these professionals.

Today is Mr. Janek Laev's last day as the Director General of the 112 Emergency Response Centre of Estonia; in the future he will be working in the Ministry of Interior of Estonia.

We want to thank Mr. Laev for his cooperation during the last years and congratulate him for his accomplishments. Under his leadership:

  • Estonia consolidated all emergency numbers to the unique number of 112, making it easier for all citizens to ask for help.
  • Estonia implemented the GIS 112 project, reducing response time and increasing the efficiency and flexibility of emergency services staff;
  • Estonia deployed Advanced Mobile Location, the caller location technology drastically improving location information, saving lives, time and money.

"His numerous achievements will benefit Estonian citizens and visitors for years to come" said Gary Machado, EENA Executive Director. "Everyone at EENA wishes him every success within his new role."

112 Awards Ceremony 2016 - Mr. Janek Laev receiving the Outstanding Change Management Initiative Award on behalf of the Estonian Emergency Response Centre


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EENA, the European Emergency Number Association, is a Brussels-based NGO set up in 1999 dedicated to promoting high-quality emergency services reached by the number 112 throughout the EU. EENA serves as a discussion platform for emergency services, public authorities, decision makers, researchers, associations and solution providers with a view to improving the emergency response in accordance with citizens' requirements. EENA is also promoting the establishment of an efficient system for alerting citizens about imminent or developing emergencies.

The EENA memberships include more than 1300 emergency services representatives from over 80 countries world-wide, 80 solution providers, 15 international associations/organisations, more than 200 Members of the European Parliament and over 90 researchers.