‘Public Safety Forum’ discussing eCall, citizens with disabilities, drones and much more organised by Telekom Malaysia & supported by EENA

EENA thanks Telekom Malaysia for this great event!

EENA’s membership and expertise have been growing continuously, both in Europe and the rest of the world. As a result, EENA has become the reference point for emergency technical and operational call-handling discussions, including the European emergency number 112.

A Forum on public safety was held today in Kuala Lumpur (Malaysia), organised by Telekom Malaysia and supported by EENA. The event gathered interested stakeholders, such as Ministry representatives and public safety professionals from Malaysia, Laos and Cambodia, to discuss the way forward for emergency response processes. Topics included education on 112, drones for emergencies, eCall, 112 accessibility, Next Generation 112, and much more… Participants discussed and debated related issues during three different panels focusing on: Education of people; Handling emergency calls; and Europe, 112 and the sharing experience of ASEAN countries.

EENA wants to warmly thank Telekom Malaysia for this excellent event, as well as all participants for their valuable contributions. We are looking forward to similar future actions and continued cooperation and collaboration between the ASEAN countries and EENA.

Useful links:

EENA website

Telekom Malaysia website

EENA was there




EENA, the European Emergency Number Association, is a Brussels-based NGO set up in 1999 dedicated to promoting high-quality emergency services reached by the number 112 throughout the EU. EENA serves as a discussion platform for emergency services, public authorities, decision makers, researchers, associations and solution providers with a view to improving the emergency response in accordance with citizens' requirements. EENA is also promoting the establishment of an efficient system for alerting citizens about imminent or developing emergencies.

The EENA memberships include more than 1300 emergency services representatives from over 80 countries world-wide, 80 solution providers, 15 international associations/organisations, more than 200 Members of the European Parliament and over 90 researchers.