EU Projects
The EENA is participating in the EU projects described below. Please note that the EENA is also proposing new EU projects to the European Commission. For more information, please contact Gary Machado at gm@eena.org
HeERO - Harmonised eCall European Pilot
HeERO project starts in January 2011 and will end in December 2013.
This three-year project is partially funded by the European Commission under the ICT PSP programme and gathers 40 partners from all over Europe, including user organisations and telecommunications companies. 9 countries will prepare for the deployment of the necessary infrastructure in Europe with the aim of making the harmonised Pan-European interoperable in-vehicle emergency call service "eCall" a reality.
HeERO addresses the pan-European in-vehicle emergency call service "eCall" based on 112, the single European Emergency number. The in-vehicle eCall is an emergency call generated either manually by vehicle occupants or automatically via activation of in-vehicle sensors. When activated, the in-vehicle eCall system will establish a voice connection directly with the relevant PSAP (Public Safety Answering Point), this being either a public or a private eCall emergency centre operating under the regulation and/or authorisation of a public body. At the same time, a minimum set of incident data (MSD) will be sent to the PSAP operator receiving the voice call.
The pan-European in-vehicle emergency call, 'eCall', is estimated to have the potential to save up to 2 500 fatalities annually in EU-27 when fully deployed, to reduce the severity of injuries, bring significant savings to society in healthcare and other costs and reduce human suffering.
The project's predeployments based on ETSI and CEN standards will occur in Croatia, Czech Republic, Finland, Germany, Greece, Italy, Romania, Sweden and The Netherlands. In the different countries the full eCall service chain (PSAPs, Emergency Dispatch and Management Centres, Mobile Network Operators, Fleet owners, Public and Private Road Operators, OEMs) will be covered for the execution of the pilot.
REACH112 - REsponding to All Citizens needing Help
REACH112 project starts in July 2009 and will end in June 2012.
REACH112 will implement an accessible alternative to traditional voice telephony that will be suitable for all. While people with disabilities find it hard to communicate with the existing solutions, REACH112 will provide modes of communication so that they will find a way to communicate in each situation, may it be with a live real-time text conversation, with sign language, with lip reading, with voice or with any simultaneous combination of these modes described by the concept of Total Conversation. The service will be of benefit for all.
Meanwhile, there is an urgent need to improve access to emergency services for people with disabilities in the EU. REACH112 will implement a 12-month pilot in Sweden, UK, The Netherlands, France and Spain allowing disabled users to communicate at a distance with each other and directly with the emergency services. IP devices will be provided in the homes, workplaces and on the move, connecting the users simultaneously in video, voice and text. Users will be able to connect between countries and different service providers, on mobile and fixed IP networks. They will also connect through a third-party service (relay) with voice telephone users. The service will be integrated with existing telecommunication platforms and emergency service frameworks. Additionally, a protocol for the exchange of information between emergency services will be made available so that relevant data can be transferred to the most appropriate emergency service.
REACH112 will therefore become a blueprint for the extension of IP-based communications, Total Conversation and emergency services in the EU. It will guide the improvements of communication between all citizens - in particular those with disabilities - as well as the accessibility and call handling of all EU emergency services.
epSOS - Smart Open Services for European Patients
epSOS project started in July 2008 and will end in December 2013.
epSOS is the main European electronic Health (eHealth) interoperability project co-funded by the European Commission and the partners. It focuses on improving medical treatment of citizens while abroad by providing health professionals with the necessary patient data. It aims to design, build and evaluate a service infrastructure that demonstrates cross-border interoperability between electronic health record systems in Europe.
epSOS attempts to offer seamless health care to European citizens. Key goals are to improve the quality and safety of health care for citizens when travelling to another European country. Moreover, it concentrates on developing a practical eHealth framework and ICT infrastructure that enables secure access to patient health information among different European health care systems. epSOS can make a significant contribution to patient safety by reducing the frequency of medical errors and by providing quick access to documentation. In emergency situations, this documentation provides the medical personnel with life-saving information and reduces the (sometimes needless) repetition of diagnostic procedures.
In the second phase of the epSOS pilot, additional services like the integration of the 112 emergency services, integration of the European Health Insurance Card (EHIC) processes and patient access to their data will be tested, if feasible.
EENA is a subcontractor in EPSOS.
CHORIST - Integrating Communications for enHanced envirOnmental RISk management and citizens safeTy
The CHORIST project is a 3-year project (June 2006 - May 2009), funded by the European Commission, which addresses Environmental Risk Management in relation to natural hazards and industrial accidents.
CHORIST will propose solutions to increase rapidity and effectiveness of interventions following a major natural and/or industrial disaster in order to enhance citizens' safety and communications between rescue actors.
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