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3. PSAP - EENA Operations Documents

3.1 - Call Taking Subcommittee

Published documents:

3.1.2 - False Emergency Calls EENA Operations Document

Abstract: 3.1.2 False Emergency Calls EENA Operations Document (88KB)

3.1.2 False Emergency Calls EENA Operations Document (612KB)

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3.1.3 - Silent, Hang-up and Abandoned 112 Calls EENA Operations Document

Abstract: 3.1.3 Silent, Hang-up and Abandoned 112 Calls EENA Operations Document (112KB)

3.1.3 Silent, Hang-up and Abandoned 112 Calls EENA Operations Document (315KB)

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3.1.4 - Multilingual 112 Calls EENA Operations Document

Abstract: 3.1.4 Multilingual 112 Calls EENA Operations Document (174KB)

3.1.4 Multilingual 112 Calls EENA Operations Document (646KB)

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3.1.5 - eCall EENA Operations Document

Abstract: 3.1.5 - eCall EENA Operations Document (147KB)

3.1.5 - eCall EENA Operations Document (823KB)

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3.1.6 - 112 Accessibility for people with disabilities EENA Operations Document

Abstract: 3.1.6 112 Accessibility for people with disabilities EENA Operations Document (158KB)

3.1.6 112 Accessibility for people with disabilities EENA Operations Document (1647KB)

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Working documents:

eCall EENA Operations Document

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3.2 - Special measures Subcommittee

Working documents:

Public Warning EENA Operations Document

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3.3 - Call-takers management Subcommittee

Working documents:

Psychological support EENA Operations Document

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3.4 - Technological equipement Subcommittee

Published documents:

3.4 - Oblique Imagery EENA Operations Document

Abstract: 3.4 Oblique Imagery EENA Operations Document (144KB)

3.4 Oblique Imagery EENA Operations Document (441KB)

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Working documents:

112 System Services EENA Operations Document

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3.5 - Interoperability Subcommittee

Published documents:

3.5.4.1 - Transnational Emergency Calls

Abstract: 3.5.4.1 Transnational Emergency Calls EENA Operations Document (89KB)

3.5.4.1 Transnational Emergency Calls EENA Operations Document (558KB)

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3.6 - Communication Subcommittee

3.7 - Quality management Subcommittee

3.8 - Equipement of intervening resources Subcommittee

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