EENA update: Our progress on the actions agreed during 'EENA Members Workshop' 2015

Caller location, social media, emergency apps, & more: Final update on 'EENA Members Workshop 2015' actions


The EENA Members Workshop took place in October 2015. For 2 days, EENA Members worked in 15 workshops on technical, operational and legal topics related to the emergency services field.


After the event, EENA published a report summarising the work of EENA Members, as well as the agreed next steps.

We committed to update our members on the status of these next steps and the progress made. After the first 2 updates (one on 03/03/2016 and one on 22/09/2016), we are happy to announce the publication of the third and last ‘EENA Members Workshop’ update!

Take a look at each of the 15 workshops and learn about all the latest developments in the hottest topics in emergency services.


* For optimal quality, we encourage you to download the report to your computer.



  • VoIP access to 112
  • Private Networks
  • Multichannel accessibility
  • eCall and TPS eCall
  • 112 Apps: What public authorities need to do
  • Transnational call database
  • Geographic Information System – GIS
  • Internet of Things and M2M
  • Advanced Mobile Location (AML) deployment
  • NG112 transition: What should PSAPs do?
  • Remotely Piloted Aircraft Systems and the emergency services
  • Advanced Mobile Location (AML) V2
  • NG112 Communications plugtest
  • Social Media communications during emergencies: Authority to Citizen
  • Article 26 – Universal Service Directive

EENA, the European Emergency Number Association, is a Brussels-based NGO set up in 1999 dedicated to promoting high-quality emergency services reached by the number 112 throughout the EU. EENA serves as a discussion platform for emergency services, public authorities, decision makers, researchers, associations and solution providers with a view to improving the emergency response in accordance with citizens' requirements. EENA is also promoting the establishment of an efficient system for alerting citizens about imminent or developing emergencies.

The EENA memberships include more than 1300 emergency services representatives from over 80 countries world-wide, 80 solution providers, 15 international associations/organisations, more than 200 Members of the European Parliament and over 90 researchers.