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The 112 Newsletter - Issue 39
A periodic publication of the European Emergency Number Association - EENA
Table of Contents:
- Report on the EU Emergency Services Workshop 2012
- 112 Awards: 2012 Awardees and 2013 call for testimonies
- NG112: Long Term Definition Standard
- REACH112 final conference
- EENA Operations Committee
- The own initiative report on eCall of the European Parliament
- Next EENA events
- Other events
You can also read this newsletter in your language using Google Translate at http://www.eena.org/view/en/Media/newsletter/issue_39.html
Report on the EU Emergency Services Workshop 2012
The EU Emergency Services Workshop gathered European emergency services, public authorities and industry representatives from all over Europe on 18-20 April in Riga, Latvia. During 3 days, national 112 systems and regulation were discussed in plenary sessions while operations and technical issues, including Next Generation 112, were talked over parallel tracks. The EU Emergency Services Workshop welcome 320 participants, including around 150 emergency services and public authorities' representatives from 34 countries.
The next edition of the EU Emergency Services Workshop will take place in Krakow, Poland, on 17-19 April 2013.
For more information, please contact Ana Romero at ar@eena.org
112 Awards: 2012 Awardees and 2013 call for testimonies
The 112 Awards Ceremony was held during the evening on the 18 April in Riga, Latvia. On the heels of the above mentioned annual EU Emergency Services Workshop, the Ceremony was organised by the EENA and was attended by more than 300 participants. Individuals and organisations particularly engaged in improving and promoting the European emergency number 112 were rewarded by the EENA and its members (public authorities in charge of emergency services, international organisations, Members of the European Parliament, solution providers). During the gala dinner that framed the ceremony, a total of nine awards for emergency services and exemplary citizens were handed.
The next edition of the 112 Awards Ceremony will be held on 17 April 2013 in Krakow, Poland. Online applications are already open, do not hesitate to apply by sending the form below by 30 June 2012.
For more information, please contact Jerome Paris at jp@eena.org
Publication of the NG112 Long Term Definition standard
The EENA Next Generation 112 Long Term Definition ("NG112 LTD") standard was released on 11 April 2012. To ensure global interoperability, EENA has re-used existing standards as much as possible. In particular, the work from the National Emergency Number Association (NENA) has been adapted to European Public Safety Answering Points. The NG112 LTD document defines a long-term architecture for European Emergency Services and remains voluntarily close to NENA i3 standard. The document provides the necessary elements to design a modern and efficient emergency calls management process, where citizens can reach 112 with voice, text, videos and pictures and where data can be shared to facilitate the intervention of first responders
For more information, please contact Cristina Lumbreras at cl@eena.org
Don't forget to register to the REACH112 Final Conference - 28/29 June 2012, Spain
The final conference will present the outcomes and impact of the REACH112 project so that countries and agencies can deploy REACH112 type of services. The REACH112 project has significantly improved telecommunications performance in person to person communications, in the provision of relay services and in direct access to emergency services ("112"). Person to Person Communications and Next Generation 112 Accessibility using Total Conversation (i.e. a combination of voice, video and real-time text) will be presented. The event will also study the needs of deaf and hard of hearing people, regulatory issues and standardisation.
For more information, please contact Gary Machado at gm@eena.org
EENA Operations Committee Update
The EENA Operations Committee is currently working on several drafts EENA Operations Documents such as "SMS Access to 112", "Public Warning", "112 System Services", "Psychological support of 112 call takers", "Education of Call Takers" and "Terminology" that will be soon ready. The document on "eCall" was released in April.
For more information, please contact Cristina Lumbreras at cl@eena.org
EP Own initiative report on eCall
As the voluntary deployment of eCall has so far been insufficient, the European Commission decided last year to take legislative action for its mandatory introduction, with the aim of having a fully functional EU-wide service in place by 2015. According to the Commission this new "mandatory approach" should include a set of legislative and non-legislative measures falling within the remit of the IMCO and TRAN Committees (European Parliament).
For more information, please contact Jerome Paris at jp@eena.org
Next EENA events
- First HeERO (eCall) conference (15 November 2012 - Zagreb, Croatia)
- Roundtable on 112 in the Balkan countries (16 November 2012 - Zagreb, Croatia) - To be confirmed
- EU Emergency Services Workshop 2013 (17/19 April 2012 - Krakow, Poland)
For more information, please contact Ana Romero at ar@eena.org
Other events
Find below an overview of some of the interesting events pertaining to emergency services and emergency communications that will be held during the first Semester 2012.
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